Terms of service
DerGriff Terms of Service
Version 3. Last updated: 1 September 2026
1. THESE TERMS
1.1 In these Terms, "DerGriff", "we", "us" and "our" mean Der Griff Co, a registered business name of Sunset Real Estate Pty Ltd, Australian Business Number 66 650 432 929, which supplies the products and is the party with whom you contract. "You" and "your" mean the person accessing our store or purchasing from us.
1.2 These Terms, together with our Refund and Returns Policy, Shipping Policy, Privacy Policy, and Product Safety and Use Information, form a binding agreement between you and us and govern your use of our store, website and related services (the "Services"). Our store is powered by Shopify.
1.3 By using the Services you agree to these Terms. If you do not agree, do not use the Services.
1.4 Section 7 contains safety information you must read before using any DerGriff product. Section 11 sets out rights you have that we cannot exclude. Section 12 sets out the limits of our liability.
1.5 Nothing in these Terms excludes, restricts or modifies any right, remedy, guarantee, warranty, term or condition imposed by the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or by any other law, where to do so would be unlawful or would render a provision void. Any provision that would otherwise have that effect is read down so far as necessary, and severed if it cannot be read down.
2. YOUR ACCOUNT
2.1 You must be at least eighteen years of age, or the age of majority where you live if that age is higher, and have legal capacity to enter this agreement.
2.2 Our products are not intended for use by children. If you allow a minor in your care to use the Services or a product, you remain responsible for that use, for all orders placed, and for compliance with Section 7.
2.3 You agree that the information you give us is correct, current and complete, and that you are entitled to give it. Please keep your email address current so that we can reach you about your order and about any safety notice.
2.4 You are responsible for keeping your account credentials secure and for activity through your account. You may not transfer, sell, assign or license your account.
3. PRODUCTS AND DESCRIPTIONS
3.1 Colour, finish and scale may appear differently on your screen depending on your device and its settings. Minor variation in colour, surface texture and dimensional tolerance is inherent in moulded goods and is not a fault.
3.2 Specifications, including dimensions, mass, materials, surface pattern and rated load, apply to the tolerances published on the relevant product page. Where no tolerance is published, ordinary manufacturing tolerances for goods of that kind apply.
3.3 We may change descriptions, specifications and images at any time, discontinue any product, and limit quantities available to any person, region or jurisdiction.
3.4 Competition use. Our products are not approved, certified or sanctioned by any powerlifting, weightlifting or other sporting federation unless we expressly state otherwise on the product page. Rules on permitted equipment differ between federations and change over time. You are responsible for confirming with your federation whether a product may be used in competition or in a record attempt.
3.5 Not a medical or protective device. Our products are training accessories. They are not medical devices, therapeutic goods, orthoses, supports, braces or personal protective equipment. We make no claim that any product prevents, reduces, treats or rehabilitates injury.
3.6 This section does not limit the consumer guarantees in Section 11.
4. ORDERS
4.1 An order is an offer to purchase. A contract is formed only when we confirm acceptance. An acknowledgement of receipt is not acceptance.
4.2 We may decline an order where the product is unavailable, where the price or description was materially incorrect, where we cannot verify your payment or delivery details, where we reasonably suspect fraud or unauthorised use of a payment method, where supply would breach a law, sanction or export control, or where the order appears to be for resale contrary to clause 4.5. If we decline or cancel after payment, we refund the full amount by the same method, without deduction, and we tell you why.
4.3 Orders are released to fulfilment promptly and we may be unable to accommodate a cancellation after acceptance. Please review your order before submitting it. If you ask to cancel before dispatch we will use reasonable efforts to do so and will tell you promptly if we cannot.
4.4 We deliver to Australia. We may decline orders for delivery elsewhere.
4.5 You buy for your own use and not for commercial resale, hire, or supply to a gym, club, institution or other facility for use by third parties. If you want to stock or install our products, contact support@dergriff.com. Section 13 then applies instead of these Terms.
4.6 Returns and exchanges are governed by our Refund and Returns Policy, which sits alongside, and does not reduce, your rights under Section 11.
5. PRICES, CHARGES AND PAYMENT
5.1 The price charged is the price displayed when your order is placed and confirmed in your order confirmation. We may change prices, discounts and promotions at any time, but a change after acceptance does not affect that order.
5.2 For goods offered for delivery within Australia, the price displayed for the goods includes Australian goods and services tax. Wherever we display that price, whether on a product page, in a cart, in an advertisement or in any other offer to supply, we display alongside it, legibly and unambiguously, the delivery charge that applies or the method by which it is calculated, the fact that it is a charge per transaction rather than per item, whether it will or may be payable, and whether the displayed price already includes it. No mandatory charge is introduced later in checkout that was not disclosed in this way.
5.3 Any payment surcharge is disclosed before you select a payment method and reflects only our reasonable cost of accepting that method.
5.4 For orders delivered outside Australia, displayed prices exclude import duties, taxes, customs charges and brokerage fees imposed in the destination country. Those are payable by you to the relevant authority or carrier. We do not control them and cannot estimate them.
5.5 Prices in our store may differ from prices at events or from those charged by third parties who resell our products. Where a promotion carries its own terms, those terms prevail for that promotion.
5.6 You represent that you are authorised to use the payment method you provide, and you agree to pay all amounts due.
5.7 If a payment is reversed, charged back or dishonoured without a proper basis, we may suspend fulfilment of the affected order and recover the amount due together with any costs we actually incur. We will contact you first and give you a reasonable opportunity to resolve the matter.
6. DELIVERY, TITLE AND RISK
6.1 Delivery times are estimates. We are not responsible for delays caused by carriers, customs, weather, industrial action or other events beyond our reasonable control, provided we dispatch within the period stated or, if none is stated, within a reasonable period.
6.2 Risk passes to you on delivery to the address you nominated, to a person at that address, or to a collection point or safe place you expressly authorised. If a delivery is lost or damaged before that point, contact us and we will resolve it with the carrier at no cost to you.
6.3 Title passes when we have received payment in full.
6.4 You must give a delivery address at which the products can safely be received. If delivery fails because the address was incorrect or incomplete, or the products were not collected within the carrier's holding period, we may charge the actual cost of redelivery, which we will tell you before charging.
7. SAFETY AND CORRECT USE
Read this section before using any DerGriff product. It describes the only way our products are designed to be used. You confirm at checkout that you have read it.
7.1 Intended use. Our products are training accessories for use by healthy adults in resistance training. Each product is supplied with written instructions, and those instructions, together with any warning printed on the product or its packaging, form part of the description of the goods. Read them before first use and keep them.
7.2 Stated limits. Use each product only for the purpose described in its instructions, in the manner described, and within the limits published on the product page and in the instructions, including rated load, temperature range, surface and equipment compatibility, and stated service life. Current limits for each product are published at [LINK].
7.3 Before each use. Place the product on a clean, dry, flat and stable surface or item of equipment as the instructions describe. Confirm it is correctly positioned and does not shift under hand pressure. Confirm that the equipment it is used with is sound and correctly assembled. Do not use it on a wet, oiled, dusty, damaged or uneven surface.
7.4 Inspect before each use. Do not use a product showing tearing, splitting, delamination, deformation, hardening, softening, loss of surface texture, loss of grip, or any other change in condition or performance. Stop immediately if any of those appear during use, and contact us.
7.5 No modification. Do not modify, cut, trim, drill, heat, freeze, chemically treat, paint, coat, lubricate, laminate or repair a product, and do not use cleaning agents other than those stated in the instructions. Do not use a product modified or repaired by anyone other than us.
7.6 What the product does not do. Resistance training carries inherent risk of serious injury, including injury caused by loss of control of a loaded barbell. Our products assist positioning and grip. They do not correct or compensate for lifting technique. They do not replace a competent spotter, safety pins, safety arms, a power rack or any other safety equipment. They do not reduce the risks inherent in lifting heavy loads. Use appropriate safety equipment and, where the load warrants it, a competent spotter, whether or not you use our products.
7.7 No advice. Nothing in our store, on our packaging or in our marketing is medical, physiotherapeutic, rehabilitation or coaching advice. If you have an injury or medical condition, or any doubt about your fitness to train or whether a product suits you, obtain advice from a qualified professional before use.
7.8 Others who use the product. If you allow another person to use a product, or you resell, lend or give it away, you must give that person the instructions supplied with it and make sure they read this section. Our warranty in Section 11 does not transfer.
7.9 This section excludes nothing. It explains safe and intended use and the obligations you accept in using our products. It does not exclude, restrict or modify any liability under the Australian Consumer Law, including liability under Part 3-5 for goods with a safety defect, or any liability for death or personal injury that cannot lawfully be excluded. It is relevant to whether a loss was caused or contributed to by use of a product otherwise than in accordance with the instructions and this section.
8. RECALLS AND INCIDENTS
8.1 If we identify a safety issue we may issue a safety notice or recall. We will publish it in our store and contact you where we hold your details. If you bought from a reseller or at an event, please register your purchase at [LINK].
8.2 On receiving a safety or recall notice, stop using the product immediately and follow the instructions in the notice. We bear the cost of return or replacement.
8.3 If you become aware of an incident, injury or near miss involving one of our products, tell us at support@dergriff.com as soon as you can, and keep the product and its packaging, so that we can investigate and notify any authority we are required to notify.
9. INTELLECTUAL PROPERTY
9.1 The Services, including all text, product descriptions, photographs, illustrations, video, audio, graphics, layout, design, typography, trade marks and the selection and arrangement of that material, are owned by us or our licensors and protected under the Copyright Act 1968 (Cth), the Trade Marks Act 1995 (Cth), the Designs Act 2003 (Cth) and equivalent laws elsewhere.
9.2 We grant you a limited, revocable, non-exclusive, non-transferable licence to access the Services for your own personal, non-commercial purposes. You must not reproduce, distribute, modify, adapt, create derivative works from, publish, download, store, transmit, sell or exploit any material forming part of the Services without our prior written consent, except as permitted by law.
9.3 Reservation against mining and machine learning. We reserve all rights in the material forming part of the Services against text and data mining, web scraping, automated extraction, corpus building, and the training, fine-tuning, evaluation, grounding or retrieval-augmented generation of any machine learning or artificial intelligence system. You must not use any automated means, including robots, spiders, crawlers, scrapers, extraction tools or artificial intelligence systems, to copy, index, harvest, reproduce or ingest any part of the Services for any of those purposes without our prior written consent. This reservation is repeated in machine-readable form in our robots.txt file and site metadata.
9.4 DerGriff, the DerGriff wordmark, the dot matrix emblem, our product names and our brand imagery are our trade marks or those of our licensors, whether registered or unregistered, and we assert our rights in them at common law and under the Trade Marks Act 1995 (Cth) and the Australian Consumer Law. You must not use them without our prior written permission. Shopify's name, logo, product and service names, designs and slogans are trade marks of Shopify. All other marks belong to their owners.
9.5 All rights not expressly granted are reserved. If you believe material on the Services infringes your rights, contact support@dergriff.com with details sufficient to identify the material and the right you claim.
10. REVIEWS AND ENDORSEMENTS
10.1 If you submit reviews, photographs, video, comments, suggestions or other material ("Submitted Content"), you grant us a perpetual, irrevocable, worldwide, royalty-free, sub-licensable and transferable licence to use, reproduce, adapt, modify, publish, communicate, distribute and display it in any medium for any purpose connected with our business.
10.2 You warrant that you hold all rights necessary to grant that licence, that the content reflects your own genuine experience or opinion, and that it infringes no person's rights.
10.3 You must tell us of any payment, product, discount, commission, affiliate arrangement, or other benefit, arrangement or connection between you and us that a reader might reasonably regard as affecting the weight of your review or endorsement. We disclose any such connection wherever the content appears.
10.4 Where we publish a testimonial or endorsement from an athlete, ambassador, affiliate, employee or contractor, we disclose that relationship clearly alongside the content. Our ambassadors and affiliates are required by written agreement to make the same disclosure in their own posts.
10.5 Statements by athletes, ambassadors or other individuals describe their own experience. They are not a representation that you will achieve any particular result, and we make no representation about the performance outcomes any person will achieve.
10.6 To the extent permitted by Part IX of the Copyright Act 1968 (Cth), you consent to acts or omissions by us, or by a person we authorise, that would otherwise infringe your moral rights in the Submitted Content, including use without attribution and in altered form. This consent is given genuinely and without duress and may be withdrawn prospectively by written notice.
10.7 We are not obliged to keep Submitted Content confidential, to pay for it, to publish it, or to respond to it. We may decline to publish or may remove content we reasonably consider unlawful, misleading, defamatory, offensive, discriminatory, unrelated to our products, or in breach of these Terms. We do not remove reviews merely because they are unfavourable.
11. YOUR RIGHTS UNDER THE AUSTRALIAN CONSUMER LAW, AND OUR WARRANTY
11.1 If you are a consumer within the meaning of the Australian Consumer Law, our goods come with guarantees that cannot be excluded. The following statement is prescribed by law and is set out in full and without alteration:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
11.2 Nothing in these Terms excludes, restricts or modifies those guarantees or any right or remedy where exclusion would be unlawful or would render a term void.
11.3 Voluntary warranty against defects. In addition, we warrant that our products will be free from defects in materials and workmanship for 1 day from the date of delivery, when used in accordance with the instructions supplied and Section 7.
11.4 Not covered. Ordinary wear, cosmetic marking, and damage caused by misuse, modification, repair by a person other than us, cleaning agents or conditions outside the stated limits, or use with equipment for which the product is not intended. The warranty is given to the original purchaser and does not transfer.
11.5 To claim. Email support@dergriff.com within the warranty period with your order number, a description of the defect and photographs. We will respond with instructions. Send the product to the address in clause 11.8 as instructed.
11.6 Expense. We bear the reasonable expense of claiming, including the cost of returning the product to us. If you incur that expense, send the receipt to support@dergriff.com and we will reimburse you.
11.7 What we will do. Where a valid claim is made within the warranty period we will repair the product, replace it, or refund the purchase price, at our election, and bear the cost of doing so.
11.8 Who gives this warranty.
Der Griff Co (Sunset Real Estate Pty Ltd), ABN 66 650 432 929 283 Glen Huntly Road, Elsternwick VIC 3185, Australia. Email: support@dergriff.com
11.9 The benefits given to you by this warranty are in addition to other rights and remedies you have under a law in relation to the goods.
12. LIMITATION OF LIABILITY
12.1 This section applies subject to Section 11. It does not exclude, restrict or modify any consumer guarantee, any liability under Part 3-5 of the Australian Consumer Law for goods with a safety defect, any liability for death or personal injury that cannot lawfully be limited, or any liability for fraud or wilful misconduct.
12.2 Where we are entitled at law to limit our liability for failure to comply with a consumer guarantee, and it is fair and reasonable to do so, our liability is limited, at our election, to replacing the goods, supplying equivalent goods, repairing the goods, paying the cost of replacement or equivalent goods, or paying the cost of repair.
12.3 Subject to clauses 12.1 and 12.2, our total aggregate liability to you arising out of or in connection with the Services or any product, whether in contract, tort including negligence, under statute or otherwise, is limited to the amount you paid for the product or order giving rise to the claim.
12.4 Subject to clause 12.1, we are not liable for loss of profit, revenue, anticipated savings, opportunity, data or goodwill, for business interruption, or for any indirect or consequential loss, however arising.
12.5 Our liability is reduced to the extent that your act or omission, or that of a person for whom you are responsible, caused or contributed to the loss, including any use of a product otherwise than in accordance with the instructions supplied and Section 7. This operates in addition to, and does not limit, any statutory reduction or apportionment.
12.6 Please notify us of any claim within a reasonable time of becoming aware of the circumstances, and keep the product and its packaging, so that we can investigate while the evidence remains available. This clause does not affect any limitation period fixed by law and does not make notification a condition of your rights.
12.7 Benefit of this section. Sections 7, 12 and 14 are for the benefit of us and of our officers, employees, contractors, ambassadors and affiliates, and we hold the benefit of them on trust for each of those persons.
13. SALES TO BUSINESSES AND RESELLERS
13.1 This section applies where you acquire products for the purpose of resupply, hire, or supply to a gym, club, institution or other facility, or otherwise other than as a consumer within the meaning of the Australian Consumer Law. Where this section applies, it prevails over any inconsistent provision in these Terms, and Sections 11.3 to 11.9 do not apply unless we agree in writing.
13.2 To the maximum extent permitted by law, all terms, conditions, warranties and guarantees implied by statute, custom or the general law are excluded.
13.3 Where liability for a failure to comply with a consumer guarantee cannot be excluded but may be limited, our liability is limited, at our election, to replacing the goods, supplying equivalent goods, repairing the goods, paying the cost of replacement or equivalent goods, or paying the cost of repair.
13.4 You must inspect the products on delivery and notify us in writing of any shortage, damage or non-conformity within seven days of delivery, failing which the products are accepted.
13.5 You must not alter, obscure or remove any instruction, warning, label, marking or packaging, and you must pass on to every person to whom you supply a product the instructions and warnings supplied with it. You must maintain records sufficient to allow us to trace and recall products, and you must cooperate with any recall at your own cost.
13.6 You indemnify us against any claim arising from your breach of clause 13.5, from any representation you make about the products that we have not authorised in writing, and from your installation, modification, hire or servicing of the products.
13.7 You must pay all amounts due without set-off, counterclaim or deduction. Title does not pass until we have received payment in full, and until then you hold the products as bailee, store them so they are identifiable as ours, and grant us a security interest in them for the purposes of the Personal Property Securities Act 2009 (Cth). You waive your right to receive a verification statement under section 157 of that Act.
13.8 Any claim under this section must be commenced within twelve months of delivery, to the extent permitted by law.
14. INDEMNITY
14.1 You indemnify us and our officers, employees, contractors and agents against loss, damage, liability and reasonable legal costs arising from a third-party claim caused by your breach of these Terms, your infringement of a third party's rights, or your unlawful use of the Services.
14.2 This indemnity does not apply to the extent the loss was caused or contributed to by our own act, omission, breach or negligence, and it does not apply to loss that was not reasonably foreseeable.
14.3 We will notify you promptly of any claim for which we seek indemnity, consult you before appointing counsel and before settling, and will not settle on terms imposing a non-monetary obligation on you without your consent, which you must not unreasonably withhold. You will cooperate in the defence and may participate at your own cost.
15. ACCEPTABLE USE AND AUTOMATED ACCESS
15.1 Use the Services only for lawful purposes. You must not use them for any unlawful or malicious purpose, in breach of any law, to infringe any person's intellectual property rights, to harass, abuse, defame, intimidate or harm any person, to transmit false or misleading information, to impersonate any person or entity, to send unsolicited promotional material, or to interfere with others' use of the Services.
15.2 You must not upload or transmit malicious code, collect or track others' personal information, phish, pharm or pretext the Services, reproduce, extract, resell or commercially exploit any part of the Services, or interfere with, bypass or circumvent our security measures, authorisation features, robot exclusion headers or other access controls.
15.3 Automated agents. "Agent" means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person, and can execute without direct supervision. No Agent may access the Services unless it identifies itself in every request by including "Agent/[agent name]" in the user agent string, does not conceal that access is automated by mimicking human interaction or by completing or circumventing measures intended to distinguish human from automated use, answers truthfully any question directed at determining whether the interaction originates from a human, and does not circumvent any measure controlling automated access. No Agent may access the Services where we have asked it to refrain, and nothing in this clause grants any Agent a licence for the purposes reserved against in clause 9.3. We may limit automated access by technical means.
15.4 If we reasonably consider that you have breached this section we may suspend or restrict your access. Where circumstances allow we will notify you and give you an opportunity to remedy the breach. We will not withhold products you have paid for without refunding you in full.
16. PRIVACY AND COMMUNICATIONS
16.1 We handle personal information in accordance with our Privacy Policy [LINK] and the Privacy Act 1988 (Cth), including the Australian Privacy Principles. Certain information is also handled by Shopify under Shopify's privacy policy.
16.2 Because the Services are hosted by Shopify, information you submit is transmitted to and processed by Shopify and by service providers who may be located outside Australia, including for payment processing, fraud prevention, delivery and analytics. Our Privacy Policy sets out the recipients and countries involved.
16.3 We send transactional communications about your order and any safety notice affecting a product you have purchased. We send marketing communications only where you have consented or consent is inferred under the Spam Act 2003 (Cth), and every marketing message contains a functional unsubscribe facility.
16.4 You consent to receiving notices and other communications from us electronically, and agree that electronic communications satisfy any requirement that a communication be in writing.
17. CHANGES, SUSPENSION AND TERMINATION
17.1 We may update these Terms, and the current version is always on this page. Changes take effect when posted, or on a later date we specify, and apply only to use of the Services and orders placed after that time. They do not alter the terms that applied to an order we had already accepted. For material changes we give reasonable notice in our store and, where you hold an account, by email, and summarise what has changed. Continued use after a change takes effect is acceptance of it. If you do not accept a change, you may close your account and stop using the Services.
17.2 You may stop using the Services and close your account at any time without charge by emailing support@dergriff.com.
17.3 We may suspend or terminate your access where you have breached these Terms, where we reasonably suspect fraudulent or unlawful conduct, where required by law, or where we cease to operate the store. Except where delay would expose us or another person to harm or legal risk, we give reasonable notice and, where the breach can be remedied, an opportunity to remedy it.
17.4 Termination does not affect an order already accepted or accrued rights and liabilities. If we terminate and an accepted order remains unfulfilled through no fault of yours, we refund you in full.
17.5 Sections 7, 8, 9, 10, 11, 12, 13, 14, 18 and 20, and any provision that by its nature should survive, survive termination.
18. COMPLAINTS
18.1 If you have a concern, contact us at support@dergriff.com. We will acknowledge it within five business days and work with you in good faith to resolve it.
18.2 If we cannot resolve the matter, either of us may pursue any remedy available at law. Nothing in these Terms prevents you from contacting Consumer Affairs Victoria, the consumer protection agency in your State or Territory, or the Australian Competition and Consumer Commission, requires you to give up any right to bring or participate in proceedings, or imposes any step on you that is not reasonably necessary.
19. RELATIONSHIP WITH SHOPIFY
DerGriff is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with DerGriff. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and DerGriff, including any injury, damage, or loss resulting from purchased products and services. To the fullest extent permitted by law, you release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with DerGriff. Nothing in this section affects any right you have against us or under the Australian Consumer Law.
20. GENERAL
20.1 Errors. Our store may occasionally contain typographical errors or omissions relating to descriptions, pricing, promotions, delivery charges, transit times or availability, which we may correct at any time. If a material and obvious pricing or description error is discovered after your order is accepted, we will contact you before proceeding, and you may confirm at the corrected price or cancel and receive a full refund. This clause does not apply to safety information, load ratings or instructions for use, which we correct promptly and communicate under Section 8.
20.2 Third-party tools and links. The Services may give access to third-party tools, content or websites that we do not control, monitor or endorse. Use them at your discretion and on the terms the relevant third party imposes. This clause does not limit our liability for products we ourselves supply.
20.3 Force majeure. Neither party is liable for a failure or delay in performing an obligation, other than an obligation to pay money, caused by an event beyond its reasonable control. The affected party must notify the other as soon as practicable and use reasonable efforts to resume. If the event continues for more than thirty days, either party may cancel the affected order and we will refund in full for any product not delivered.
20.4 Severability. An unlawful, void or unenforceable provision is read down so far as necessary to make it valid, and severed if it cannot be read down. The remaining provisions continue in force.
20.5 Waiver. A failure or delay in exercising a right does not waive it, and a single or partial exercise does not prevent further exercise.
20.6 Entire agreement. These Terms and the policies referred to in them are the entire agreement between us on this subject and supersede prior agreements and communications. This clause does not exclude or limit liability for misleading or deceptive conduct and does not affect any representation we have made about the safety or performance of a product.
20.7 Assignment. You may not assign or transfer your rights or obligations without our prior written consent, which we will not unreasonably withhold. We may assign or transfer to a purchaser of our business or assets, or to a related body corporate, provided this does not reduce your rights or increase your obligations, and we will notify you before doing so.
20.8 Interpretation. A reference to legislation includes that legislation as amended or replaced. The singular includes the plural. "Including" is not a word of limitation. Headings do not affect interpretation.
20.9 Governing law. These Terms and any contract formed under them are governed by the laws of Victoria and the laws of the Commonwealth of Australia applying in Victoria. Each party submits to the non-exclusive jurisdiction of the courts of Victoria and courts competent to hear appeals from them. The United Nations Convention on Contracts for the International Sale of Goods does not apply. If you reside outside Australia you may have rights under the mandatory consumer laws of your own country that these Terms cannot displace.
21. CONTACT
Questions about these Terms should be sent to support@dergriff.com.
Der Griff Co ABN 66 650 432 929 283 Glen Huntly Road, Elsternwick VIC 3185, Australia support@dergriff.com